Chronic Care Management Companies Compared: 2026 Guide
The chronic care management market has matured significantly since CMS introduced CCM billing codes in 2015. Today, clinics can choose from dozens of CCM software platforms and service providers. This guide categorizes the major players so you can find the right fit for your practice.
CCM Software Platforms
These companies provide technology tools for clinics that want to run CCM internally with their own staff.
ThoroughCare — Web-based platform guiding physicians through care plan creation, time tracking, and CMS-compliant documentation. Strong choice for practices with dedicated care coordinators who need workflow structure.
HealthArc — All-in-one CCM software covering patient records, billing automation, and clinical workflows. HIPAA-compliant with a focus on billing efficiency for CPT 99490.
ChronicCareIQ — EHR-integrated CCM workflow tools with automated care plans and time logging. Designed to minimize documentation burden for clinical staff managing CCM in-house.
Optimize Health — Unified platform combining CCM, Remote Patient Monitoring (RPM), and Principal Care Management (PCM). Best for practices wanting a single platform across multiple care programs.
CareCloud — Broader practice management platform with integrated CCM capabilities. Suitable for practices already using CareCloud for scheduling and billing.
HumHealth — Health monitoring software focused on chronic treatment management. Emphasizes patient-facing tools and monitoring device integration.
Full-Service CCM Providers (Outsourced)
These companies handle CCM operations externally — enrollment, outreach, documentation, and billing — on behalf of the clinic.
ChartSpan — The largest outsourced CCM provider in the US. 24/7 nurse line, proprietary RapidBill technology, 60% enrollment rates. Primarily serves mid-to-large practices and health systems. Also offers Annual Wellness Visit (AWV) and MIPS services.
Signallamp Health — Remotely embeds dedicated nurses into your care workflow. Nurses work directly in your EHR. Revenue-sharing model with zero upfront cost. 65% enrollment, 90%+ retention. Serves large health systems primarily.
Engooden Health — HITRUST-certified technology with care navigators focused on high-risk chronic patients. Seamless EHR integration (Athena, Epic, Cerner). Takes on staffing and risk burden. Designed for health systems wanting scalable CCM.
CircleLink Health — AI-enabled CCM platform with licensed tele-nurses. Emphasizes audit-grade billing reports and published clinical outcome data. Award-winning platform with proven results in multiple studies.
TimeDoc Health — Technology-driven care management at scale. Supports integrated, virtual care programs with documented best practices.
Greenway Health — Offers managed CCM with telephonic enrollment approved by CMS. One of the few providers offering integrated behavioral health services within CCM. Also combines CCM with RPM.
HealthSnap — Combines RPM and CCM in an enterprise platform. Partners with large health systems and has been recognized as one of America’s fastest-growing companies.
Vatica Health — Combines technology with 24-hour nursing support, wearable device integration, and real-time patient monitoring. Generates monthly health reports for clinicians.
MD Revolution — Clinical care services with RPM + CCM. Reports 50% reduction in cardiac hospitalization and 5-to-1 ROI. Integrates with Apple HealthKit, FitBit, and CGM devices.
KangarooHealth — AI-assisted CCM platform with multilingual care teams. Reports 48% reduction in health emergencies and 98% physician satisfaction. Focuses on culturally competent care.
Vital Health Services — CCM company focused on CMS compliance, 24/7 care support, and value-based care performance improvement.
Managed CCM for Independent Clinics
Innovosoltech — Fully managed CCM service built specifically for independent, owner-led primary care clinics. No software, no dashboards, no EHR integration required. Handles enrollment, outreach, documentation, and billing support end-to-end. Zero upfront cost. Designed for 2-10 physician practices that want CCM revenue without enterprise complexity.
How to choose based on practice size
For large health systems (50+ providers): ChartSpan, Signallamp Health, Engooden Health. These companies have enterprise onboarding processes, dedicated account management, and integration teams. For mid-size practices (10-50 providers): TimeDoc Health, CircleLink Health, Greenway Health. Enough scale to justify their service models but more flexible than enterprise providers. For independent clinics (2-10 providers): Innovosoltech. Zero upfront cost, no software to buy, no staff to hire. Built specifically for the practices too small for ChartSpan but too busy to run CCM in-house with ThoroughCare.
Enrollment rate benchmarks by provider →
CMS compliance requirements for CCM →